Features / Standards
ISO/IEC 17025 software
Testing and calibration laboratories. Competence of laboratories: validated methods, traceable equipment, measurement uncertainty and valid results.
Who it’s for
Testing, calibration and inspection laboratories.
What you still need
The official standard from ISO/IEC (iso.org or your national standards body), and — if you want a certificate — an accredited certification body to audit you. Total ISO helps you build, run and evidence the system; it doesn’t grant certification.
What Total ISO gives you for ISO/IEC 17025
Each requirement area below maps to a screen in the app. Your “Requirements” page shows what’s in place and what’s still to do. Coverage for ISO/IEC 17025: full requirements map with purpose-built records.
4Impartiality and confidentiality
Identify risks to impartiality and protect confidential information. File under “Impartiality”.
In the app: Documents
5Structural requirements
Define the legal entity, the lab’s scope of activities and who is responsible.
In the app: Org chart & people
6Personnel competence
Define competence for each role and keep authorisation and training records.
In the app: Training matrix
6Facilities and environmental conditions
Control facilities and environmental conditions that affect results.
In the app: Facility inspections
6Equipment and calibration
Maintain and calibrate equipment, and keep records.
In the app: Equipment
6Metrological traceability
Make sure measurement results are traceable through calibration.
In the app: Maintenance & calibration
6Externally provided products and services
Evaluate and approve external calibration, testing and supplies.
In the app: Vendors
7Review of requests, tenders and contracts
Agree requirements with customers before work starts. File under “Contract review”.
In the app: Documents
7Selection, verification and validation of methods
Use validated or verified methods and keep them under review.
In the app: Methods
7Evaluation of measurement uncertainty
Evaluate uncertainty for the methods that need it.
In the app: Methods
7Technical records and handling of items
Keep technical records and handle test or calibration items properly. File under “Technical records”.
In the app: Documents
7Ensuring the validity of results
Monitor validity of results, including proficiency testing or interlaboratory comparison.
In the app: Proficiency testing
7Reporting results
Report results clearly and accurately. File report templates under “Report templates”.
In the app: Documents
7Complaints and nonconforming work
Handle complaints and control nonconforming work.
In the app: Customer complaints
8Objectives and planning to achieve them
Set measurable objectives with owners, resources and dates.
In the app: Objectives
8Internal audit
Audit your system at planned intervals and report the results.
In the app: Internal audits
8Management review
Top management reviews the system at planned intervals.
In the app: Management review
8Nonconformity and corrective action
React to problems, find root causes, correct, and check it worked.
In the app: Corrective actions
6Risks and opportunities
Identify risks and opportunities and plan how to address them.
In the app: Risks & opportunities
Working to more than one standard?
Most requirements overlap, so you enter things once. One risk register, one set of documents, one audit programme, one corrective-action process — shared by every standard you choose. Your plan includes one standard; each extra is a simple monthly add-on (see pricing) — $40/month for ISO/IEC 17025 when it isn’t your included one. Try them all free during the trial.
Mapping follows ISO/IEC 17025 (2017) as publicly described. Clause numbers appear only where we are confident of them. Standards are revised periodically; check which edition your certification body audits against. ISO is a registered mark of the International Organization for Standardization. Total ISO is not affiliated with or endorsed by ISO/IEC.